AI platforms
Visbee monitors five AI assistants that together represent the platforms most likely to influence how potential customers discover and evaluate brands. Each platform has a distinct audience and response style, so tracking them separately gives you a clearer picture of where you have presence and where you do not.
ChatGPT (OpenAI)
Section titled “ChatGPT (OpenAI)”ChatGPT is the most widely used consumer AI assistant and the platform many users default to when researching products, services, and companies. Because it has the largest user base of any AI assistant, a mention in a ChatGPT response carries significant reach. Visbee tracks GPT-powered responses and flags when your brand appears, how prominently it is listed, and what sentiment surrounds it. ChatGPT is tracked on all plans.
Claude (Anthropic)
Section titled “Claude (Anthropic)”Claude is popular for longer-form research, detailed comparisons, and analytical questions where users want nuanced answers rather than quick summaries. If your category tends to attract considered purchase decisions or B2B evaluation, Claude is a platform worth watching closely, because users there often engage with more depth than on other assistants. Claude is tracked on Growth and Agency plans.
DeepSeek
Section titled “DeepSeek”DeepSeek is a fast-growing AI assistant with a strong user base in technical and research contexts. It is tracked on Growth and Agency plans.
Perplexity
Section titled “Perplexity”Perplexity is a search-focused AI assistant that always cites its sources, attaching links to the specific pages it drew from when generating an answer. That citation behavior makes it especially useful for understanding which publications and domains are influencing how AI talks about your category. A mention in a Perplexity answer usually points to a specific piece of content that earned that placement. Perplexity is tracked on all plans.
Grok (xAI)
Section titled “Grok (xAI)”Grok is built by xAI and is integrated with X (formerly Twitter). Its distinguishing feature is real-time access to social signals from X, which means it can incorporate recent posts, trending conversations, and current events into its responses in a way that most other AI assistants cannot. For brands where reputation is shaped by social discourse, Grok is an important platform to watch. Grok is tracked on all plans.
Refresh cadence
Section titled “Refresh cadence”How often Visbee collects new AI responses depends on your plan:
- Trial and Starter — collections run on approximately 3 active days per week. ChatGPT runs every active day; Perplexity and Grok alternate.
- Growth and Agency — collections run on approximately 5 active days per week. ChatGPT runs every active day; Perplexity and Grok alternate with Claude and DeepSeek.
Collections are scheduled automatically. You do not need to trigger them manually.
New platforms may be added over time as the AI landscape evolves. Updates are announced in the changelog.
Which platforms affect my score?
Section titled “Which platforms affect my score?”All platforms that Visbee tracks on your plan contribute to your overall visibility score. If your plan includes three platforms, your score reflects only those three. Upgrading to a plan that includes more platforms will broaden the data your score is based on, which may cause it to change as the additional platforms are incorporated. See Scoring for a full explanation of how platform data rolls up into the visibility score.